Suncor uses social media to:
- share relevant and interesting content with our employees, industry professionals, the public, community partners, stakeholders, investors and the media
- participate in important conversations about our business and industry
We encourage you to engage with us through any of the social media channels listed here.
Content and Comments
Suncor contributes and shares various content, including stories, announcements, messages, photos, videos, links and other information about:
- our people and the communities where we operate
- the energy we extract, produce and provide from a mix of sources, ranging from oil sands to renewable fuels
- our community investment initiatives and donations
- career opportunities
- sponsorships and events
- our industry and community partners
By commenting or responding to a post on any of our social media pages, you agree to the terms and conditions of our participation guidelines.
Suncor is a publicly traded company operating in a regulated industry and so comments pertaining to any ongoing legal matters, confidential business information or regulatory issues specific to Suncor will not be acknowledged.
Rights and Responsibilities
Suncor reserves the right to reject, remove, report or otherwise exercise its rights in respect of any content, including links, images or videos or other materials that:
- are obscene, offensive, profane, threatening, defamatory, harassing or hateful in nature
- are off-topic, unrelated, duplicative, inappropriate, spam or impersonate others
- are promotions, advertisements or solicitations for goods or services
- infringe upon, misappropriate or violate the rights of anyone or encourage harmful or illegal activity or
- make false or misleading comments or claims about Suncor, Petro‑Canada™, the company’s products or services or any of its competitors
Neither Suncor’s decision to add, join, follow, accept or connect to other social media participants nor its inclusion, sharing, or referencing or linking to the content or comments of others implies an endorsement of any kind by Suncor.
Suncor may link to other sites and services not provided by us, which includes content and comments created by others. Suncor is not responsible for these sites or services or their content.
The views expressed by others, including members of the public, are their own and should not be taken to represent the views or official position of Suncor or its personnel.
Where Suncor personnel are using social media sites or services outside of work hours or in their personal capacity, they are responsible for their social media activities, and their content and comments should not be taken to represent the views or official position of Suncor, despite their professional affiliation with Suncor.
Suncor is not responsible for and disclaims any and all liability for the content or comments of others.
Customer Service
Suncor’s social media presence is not intended to receive or escalate customer service issues relating to Petro‑Canada. Please refer to the Petro‑Canada Customer Service webpage for such assistance.
For questions or comments about Suncor or our operations, please contact us.
Policies and Practices
For information about content ownership as well as our and your legal responsibilities in respect of our sites and online services, please refer to the Legal section of our website, the terms of which are incorporated into these participation guidelines by reference.
Our Statement of Privacy Practices applies to the use of social media by Suncor and we encourage you to read it.
Please note that Suncor may post in either French or English.
Changes
Suncor reserves the right to modify these participation guidelines at any time by posting the modified participation guidelines to this site or otherwise giving you notice.