To Suncor, operational excellence means operating in a way that is safe, reliable, cost-efficient and environmentally responsible. For our shareholders, operating in this way helps us mitigate the risks associated with our business and allows us to focus on what really matters - maximizing your investment. Four operational excellence strategic goals provide focus and direction:

• People. Recruit and retain sufficient capable and motivated people
• Process and personal safety management. Continue our Journey to Zero and significantly improve the integrity and performance of our assets
• Environmental excellence and sustainability. Significantly improve the environmental performance of our business and go "beyond compliance" in key areas
• Reliability. Significantly improve the reliability of our business