Who you gonna call? The UPDATEline

updateline phone number 1-866-653-9959

Did you know you can call the UPDATEline if you notice, or are curious about, any non-routine industry activities in Sherwood Park or East Edmonton?

Suncor and industry partners in Strathcona County/East Edmonton that are members of the Strathcona industrial Association (SIA) are committed to keeping you informed through the UPDATEline.

Call the UPDATEline at 1-(866)-653-9959 for information on industrial site activities in the region that you may be curious about such as:

  • Unusual noise or alarms 
  • Prolonged flares, smoke or fire 
  • Odours 
  • Traffic levels 
  • Training exercises 
  • Incident information 
  •  
  • Industrial activities may seem unusual, however in many cases they result from regular operations, maintenance activity, training or drills. SIA members are committed to keeping you informed through the UPDATEline. Put the number in your phone today!