All service providers must use SAP Fieldglass for statements of work (purchase orders), worker onboarding and mobilization and to exchange purchase orders and invoice documents.
Service providers
Service providers can only register with Suncor on SAP Fieldglass at the request of Suncor’s Supply Chain team and after completing the Ariba Registration process.
On SAP Fieldglass, service providers
- manage and configure their Suncor SAP Fieldglass account
- receive service purchase orders
- onboard and mobilize workers
- submit service purchase order invoices or timesheets.
Services includes but not limited to lodging, bussing, maintenance, construction, consulting, engineering, inspection services and training.
Manage service contracts and purchase orders
On SAP Fieldglass, service providers
- View and action Master Statements of Work and Statements of Work
- the Master Statement of Work (MSOW) is the version of the executed contract agreement in SAP Ariba with rate details that exist in SAP Fieldglass. When new contracts are negotiated, signed and created with our contract team using the SAP Ariba Contract Management module, a MSOW is generated in Fieldglass. Service providers must review and accept the MSOW to activate its usage in Fieldglass.
- a Statement of Work (SOW) is a formal document that encompasses work activities, deliverables and timelines for a service provider to review. It provides buyers and service providers alternate methods of defining payment schedules for invoicing.
For more information including links to demonstration videos, simulations and other learning resources, refer to Suncor’s SAP Fieldglass Quick Start Guide.
Onboard and mobilize workers
Service providers manage three types of workers on behalf of Suncor in SAP Fieldglass.
1. SOW workers/equipment
A SOW worker is an individual provided by a third-party contracted service company to deliver / execute project services, operational services or outsourced services on behalf of Suncor.
For SOW workers, on SAP Fieldglass service providers must
- add SOW workers/equipment to SOW
- onboard and offboard SOW workers
- submit SOW fee or SOW worker tim
- reconcile billing and payments
2. Contingent workers
A contingent worker is an individual reflected in Suncor’s organizational chart with an approved position number.
For contingent workers, on SAP Fieldglass service providers must
- submit job seekers for an available job posting
- review and accept a new work order
- onboard and offboard workers
- manage work or revisions
- submit and revise time sheets
- reconcile billing and payments
3. Profile workers
A profile worker are workers who do not need to bill Suncor for their time, but who may still need to complete tasks prior to coming to the site, such as site orientation through the Suncor Learning Management System (LMS).
For profile workers, on SAP Fieldglass service providers must
- create a profile worker so they can be issued a badge and granted access to the Suncor LMS
- close the profile worker profile once the work has been completed.
For more information about the processes to follow and links to learning resources, refer to Suncor’s SAP Fieldglass Quick Start Guide.
Submit and receive payments
Through SAP Fieldglass, service providers can submit, revise, or reverse fees (invoices), submit credits and view payment status.
For more information about the processes to follow and links to learning resources, refer to Suncor’s SAP Fieldglass Quick Start Guide.
Run reports with SAP Fieldglass
Many predefined reports are available in SAP Fieldglass. User access to specific reports is controlled by your organization’s SAP Fieldglass administrator. If you do not see a report that fills your needs, users with appropriate user role permissions can create custom reports.
For more information including links to demonstration videos, simulations and other learning resources, refer to Suncor’s SAP Fieldglass Quick Start Guide.
Contracting terms and conditions
Refer to sourcing and contracting for a listing of Suncor’s contracting terms and conditions.