Supplier support

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Use the following resources to access training and frequently asked questions.

SAP Ariba Help Center

The SAP Ariba Help Center should be used by all suppliers who interact with Suncor across SAP’s Ariba platform, including registration, sourcing, and contract management, and by goods suppliers registered with Suncor on the Ariba Network.

Use the help center for:

  • account setup
  • access or password resets
  • technical platform issues.

If you encounter an error that states your SAP Ariba account is already linked to another ID, please contact our supplier enablement team.

Visit SAP Ariba Help Center

SAP Fieldglass Help Center

The SAP Fieldglass Help Center should be used by all service providers who interact with Suncor on SAP Fieldglass.

Use the help center for:

  • account setup
  • access or password resets
  • technical platform issues.

Watch this video to learn more.

Visit SAP Fieldglass Help Center

Contact Suncor supplier enablement for

  • new account setup
  • process or training questions on using either platform
  • resolving purchase order or invoice transaction errors within SAP Ariba or SAP Fieldglass.
Contact [email protected]

Contact Suncor supplier help for

  • payment inquiries for invoices submitted via email to Accounts Payable
  • payment inquiries for invoices submitted through SAP Ariba or SAP Fieldglass
  • inquiries for invoices past due payment
Contact [email protected]
Supplier code of conduct
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